Shipping policy

Shipping policy

We work with fulfillment partners to prepare and ship orders. Depending on the items in your order, packages may be shipped separately and may arrive at different times.

Available shipping options and charges are shown at checkout before you place your order. Delivery times vary by destination, carrier, customs processing, and other factors outside our control. Any delivery estimate shown at checkout is an estimate, not a guaranteed arrival date.

Once your order ships, we will send shipping confirmation and tracking details when tracking is available. Tracking information may take time to update after dispatch.

Please check your delivery address carefully before placing an order. If you notice an error, contact us as soon as possible using the contact information on our store. We cannot guarantee that an address can be changed after an order has been sent for fulfillment.

If your package is delayed, appears lost, or arrives damaged, contact us with your order number so we can investigate. For questions about returns or refunds, see our return and refund policy. Your statutory consumer rights are not affected.